{ "name": "Agente de WhatsApp para Leads (soyjpprieto)", "nodes": [ { "name": "📋 FLUJO UNIFICADO", "type": "n8n-nodes-base.stickyNote", "position": [ -1888, 16 ], "parameters": { "width": 520, "height": 200, "content": "### 🎯 Recordatorios + Auto-Respuesta IA\n\n**Calendly:** Espera 5 min → si lead escribió primero salta Template 1 → reminders 24h/1h/15min\n\n**WhatsApp:** Confirmaciones → respuesta personalizada | Preguntas → Agente IA (Claude)" }, "typeVersion": 1 }, { "name": "⏳ 5 MIN INTELIGENTE", "type": "n8n-nodes-base.stickyNote", "position": [ -736, 144 ], "parameters": { "width": 380, "height": 120, "content": "### ⏳ Lógica 5 minutos\nSi el lead escribió por WA → `Contactó_WA=SÍ` en Sheets\nEste check lo detecta y salta el Template 1" }, "typeVersion": 1 }, { "name": "✅ CONFIRMACIÓN WA", "type": "n8n-nodes-base.stickyNote", "position": [ -1056, 640 ], "parameters": { "width": 380, "height": 100, "content": "### ✅ Lead confirmó\nRespuesta personalizada + marca Confirmado=SÍ y Contactó_WA=SÍ" }, "typeVersion": 1 }, { "name": "🤖 IA RESPONDE", "type": "n8n-nodes-base.stickyNote", "position": [ -1264, 1168 ], "parameters": { "width": 380, "height": 110, "content": "### 🤖 Agente Claude\nBusca contexto de cita → responde libre (ventana 24h abierta)" }, "typeVersion": 1 }, { "name": "📅 Cal.com Trigger", "type": "n8n-nodes-base.webhook", "position": [ -2336, 432 ], "webhookId": "21598350-a1c1-4e94-b7b6-4dc5131735df", "parameters": { "path": "calcom-booking", "options": {}, "httpMethod": "POST" }, "typeVersion": 2 }, { "name": "📦 Extraer Datos Cal.com", "type": "n8n-nodes-base.code", "position": [ -1504, 656 ], "parameters": { "mode": "runOnceForEachItem", "jsCode": "\n// Cal.com sends booking data in this structure\nconst payload = $json.body?.payload || $json.payload || $json.body || $json;\n\n// Basic info\nconst name = payload.responses?.name?.value || payload.attendees?.[0]?.name || \"Cliente\";\nconst firstName = name.split(\" \")[0] || \"amigo\";\nconst email = payload.responses?.email?.value || payload.attendees?.[0]?.email || \"\";\n\n// Phone from custom field\nlet phone = payload.responses?.phone?.value || \"\";\nphone = phone.replace(/[\\s\\-\\(\\)\\+]/g, \"\");\nif (phone.startsWith(\"00\")) phone = phone.substring(2);\nif (phone.length === 10 && phone.startsWith(\"3\")) phone = \"57\" + phone;\nelse if (phone.length === 10 && /^[2-9]/.test(phone)) phone = \"1\" + phone;\n\n// Event timing\nconst startTime = payload.startTime || payload.responses?.startTime || \"\";\nif (!startTime) throw new Error(\"No se encontró startTime en el payload de Cal.com\");\n\nconst eventDate = new Date(startTime);\nconst timezone = payload.attendees?.[0]?.timeZone || \"America/Bogota\";\n\nconst date_formatted = eventDate.toLocaleDateString(\"es-CO\", {\n weekday: \"long\", year: \"numeric\", month: \"long\", day: \"numeric\", timeZone: timezone\n});\nconst time_formatted = eventDate.toLocaleTimeString(\"es-CO\", {\n hour: \"2-digit\", minute: \"2-digit\", timeZone: timezone\n});\n\nconst time_24h_before = new Date(eventDate.getTime() - 24*60*60*1000).toISOString();\nconst time_2h_before = new Date(eventDate.getTime() - 2*60*60*1000).toISOString();\nconst time_1h_before = new Date(eventDate.getTime() - 60*60*1000).toISOString();\nconst time_15min_before = new Date(eventDate.getTime() - 15*60*1000).toISOString();\n\n// Meeting link\nconst meetingLink = payload.videoCallUrl || payload.metadata?.videoCallUrl || \"\";\nconst rescheduleLink = payload.rescheduleLink || payload.rescheduleUid \n ? \"https://cal.com/TU_USUARIO/TU_EVENTO?rescheduleUid=\" + (payload.rescheduleUid || \"\") \n : \"https://cal.com/TU_USUARIO/TU_EVENTO\";\nconst cancelLink = \"\";\n\nconst meetCodeMatch = meetingLink.match(/meet\\.google\\.com\\/([a-z]{3}-[a-z]{4}-[a-z]{3})/i);\nconst meet_code = meetCodeMatch ? meetCodeMatch[1] : meetingLink.split(\"/\").pop() || \"\";\n\n// Cal.com booking UID for reschedule/cancel operations\nconst bookingUid = payload.uid || payload.booking?.uid || \"\";\n\nreturn {\n name, firstName, email, phone,\n event_name: payload.title || \"Discovery Call\",\n date_formatted, time_formatted,\n start_time_iso: startTime,\n time_24h_before, time_2h_before, time_1h_before, time_15min_before,\n meeting_link: meetingLink, meet_code,\n reschedule_link: rescheduleLink, cancel_link: cancelLink, timezone,\n booking_uid: bookingUid\n};\n" }, "typeVersion": 2 }, { "name": "📊 Registrar Agendamiento", "type": "n8n-nodes-base.googleSheets", "maxTries": 3, "position": [ -1008, 432 ], "parameters": { "columns": { "value": { "Cliente": "={{ $json.name }}", "Mensaje": "=Agendamiento: {{ $json.event_name }}", "Teléfono": "={{ $json.phone }}", "Confirmado": "=NO", "Fecha/hora": "={{ $json.date_formatted }} – {{ $json.time_formatted }}", "Contactó_WA": "=NO" }, "schema": [ { "id": "Cliente", "type": "string", "display": true, "required": false, "displayName": "Cliente", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Teléfono", "type": "string", "display": true, "required": false, "displayName": "Teléfono", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Fecha/hora", "type": "string", "display": true, "required": false, "displayName": "Fecha/hora", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Mensaje", "type": "string", "display": true, "required": false, "displayName": "Mensaje", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Confirmado", "type": "string", "display": true, "required": false, "displayName": "Confirmado", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Contactó_WA", "type": "string", "display": true, "required": false, "displayName": "Contactó_WA", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Recordatorios_Enviados", "type": "string", "display": true, "required": false, "displayName": "Recordatorios_Enviados", "defaultMatch": false, "canBeUsedToMatch": true } ], "mappingMode": "defineBelow", "matchingColumns": [], "attemptToConvertTypes": false, "convertFieldsToString": true }, "options": {}, "operation": "append", "sheetName": { "__rl": true, "mode": "list", "value": "gid=0", "cachedResultName": "Hoja 1" }, "documentId": { "__rl": true, "mode": "id", "value": "TU_ID_DE_GOOGLE_SHEET" } }, "retryOnFail": true, "typeVersion": 4.7, "waitBetweenTries": 3000, "credentials": { "googleSheetsOAuth2Api": { "name": "Google Sheets account" } } }, { "name": "⏳ Esperar 1 min", "type": "n8n-nodes-base.wait", "position": [ -704, 400 ], "webhookId": "d56d87aa-bfdc-4264-ae2a-f88c5d9b4384", "parameters": { "unit": "minutes", "amount": 1 }, "typeVersion": 1.1 }, { "name": "🔍 Verificar si Contactó", "type": "n8n-nodes-base.googleSheets", "maxTries": 3, "position": [ -400, 400 ], "parameters": { "options": { "returnFirstMatch": false }, "sheetName": { "__rl": true, "mode": "list", "value": "gid=0", "cachedResultName": "Hoja 1" }, "documentId": { "__rl": true, "mode": "id", "value": "TU_ID_DE_GOOGLE_SHEET" } }, "retryOnFail": true, "typeVersion": 4.7, "waitBetweenTries": 3000, "credentials": { "googleSheetsOAuth2Api": { "name": "Google Sheets account" } } }, { "name": "📝 Analizar Contacto", "type": "n8n-nodes-base.code", "position": [ -96, 400 ], "parameters": { "jsCode": "const d = $(\"📦 Extraer Datos Cal.com\").item.json;\nconst phone = d.phone;\nconst fechaHora = `${d.date_formatted} – ${d.time_formatted}`;\nconst rows = $input.all();\nconst matches = rows.filter(row => {\n const t = (row.json[\"Teléfono\"] || \"\").replace(/[\\s\\-\\(\\)\\+]/g, \"\");\n const phoneMatches = t === phone || t.includes(phone) || phone.includes(t);\n const fechaMatches = (row.json[\"Fecha/hora\"] || \"\") === fechaHora;\n return phoneMatches && fechaMatches;\n});\nmatches.sort((a, b) => (b.json.row_number || 0) - (a.json.row_number || 0));\nconst match = matches[0];\nconst val = match ? (match.json[\"Contactó_WA\"] || \"NO\").toUpperCase() : \"NO\";\nconst ya_contacto = val === \"SÍ\" || val === \"SI\" || val === \"YES\";\nreturn { ...d, ya_contacto };" }, "typeVersion": 2 }, { "name": "¿Ya Contactó?", "type": "n8n-nodes-base.if", "position": [ 208, 400 ], "parameters": { "options": {}, "conditions": { "options": { "version": 2, "leftValue": "", "caseSensitive": false, "typeValidation": "loose" }, "combinator": "and", "conditions": [ { "id": "c01", "operator": { "type": "boolean", "operation": "equals" }, "leftValue": "={{ $json.ya_contacto }}", "rightValue": true } ] } }, "typeVersion": 2.2 }, { "name": "📱 WA - Confirmación", "type": "n8n-nodes-base.whatsApp", "maxTries": 3, "position": [ 512, 560 ], "webhookId": "50e2dc69-feb4-4e4b-808f-253ed6bff25e", "parameters": { "template": "llamada_confirmacion|es_CO", "components": { "component": [ { "bodyParameters": { "parameter": [ { "text": "={{$json.firstName}}" }, { "text": "={{$json.date_formatted}}" }, { "text": "={{$json.time_formatted}}" }, { "text": "={{$json.meeting_link}}" } ] } } ] }, "phoneNumberId": "TU_PHONE_NUMBER_ID_DE_WHATSAPP", "recipientPhoneNumber": "={{$json.phone}}" }, "retryOnFail": true, "typeVersion": 1.1, "waitBetweenTries": 3000, "onError": "continueRegularOutput", "credentials": { "whatsAppApi": { "name": "Soyjpprieto - WhatsApp account" } } }, { "name": "🔁 Recuperar Datos", "type": "n8n-nodes-base.code", "position": [ 1104, 400 ], "parameters": { "jsCode": "return $('📦 Extraer Datos Cal.com').item.json;" }, "typeVersion": 2 }, { "name": "⏰ Esperar hasta 24h Antes", "type": "n8n-nodes-base.wait", "position": [ 1408, 400 ], "webhookId": "85b7d143-e1d7-4cbc-9849-9d6118a08b2e", "parameters": { "resume": "specificTime", "dateTime": "={{ $json.time_24h_before }}" }, "typeVersion": 1.1 }, { "name": "🔍 Buscar en Sheets", "type": "n8n-nodes-base.googleSheets", "maxTries": 3, "position": [ 1712, 400 ], "parameters": { "options": { "returnFirstMatch": false }, "sheetName": { "__rl": true, "mode": "list", "value": "gid=0", "cachedResultName": "Hoja 1" }, "documentId": { "__rl": true, "mode": "id", "value": "TU_ID_DE_GOOGLE_SHEET" } }, "retryOnFail": true, "typeVersion": 4.7, "waitBetweenTries": 3000, "credentials": { "googleSheetsOAuth2Api": { "name": "Google Sheets account" } } }, { "name": "📝 Extraer Datos 24h", "type": "n8n-nodes-base.code", "position": [ 2000, 400 ], "parameters": { "jsCode": "const rows = $input.all();\nconst d = $('📦 Extraer Datos Cal.com').item.json;\nconst phone = d.phone;\nconst fechaHora = `${d.date_formatted} – ${d.time_formatted}`;\nconst sortedRows = [...rows].sort((a, b) => (b.json.row_number || 0) - (a.json.row_number || 0));\nconst match = sortedRows.find(row => {\n const t = (row.json['Teléfono'] || '').replace(/[\\s\\-\\(\\)\\+]/g, '');\n const phoneMatches = t === phone || t.includes(phone) || phone.includes(t);\n const fechaMatches = (row.json['Fecha/hora'] || '') === fechaHora;\n return phoneMatches && fechaMatches;\n});\nconst confirmado = match ? (match.json['Confirmado'] || 'NO').toUpperCase() : 'NO';\nconst ya_confirmo = confirmado === 'SÍ' || confirmado === 'SI' || confirmado === 'YES';\nreturn {\n ya_confirmo, phone,\n firstName: d.firstName, email: d.email,\n date_formatted: d.date_formatted, time_formatted: d.time_formatted,\n meeting_link: d.meeting_link, meet_code: d.meet_code,\n reschedule_link: d.reschedule_link,\n time_1h_before: d.time_1h_before, time_15min_before: d.time_15min_before\n};" }, "typeVersion": 2 }, { "name": "¿Ya Confirmó?", "type": "n8n-nodes-base.if", "position": [ 2304, 400 ], "parameters": { "options": {}, "conditions": { "options": { "version": 2, "leftValue": "", "caseSensitive": false, "typeValidation": "loose" }, "combinator": "and", "conditions": [ { "id": "c01", "operator": { "type": "boolean", "operation": "equals" }, "leftValue": "={{ $json.ya_confirmo }}", "rightValue": true } ] } }, "typeVersion": 2.2 }, { "name": "📱 WA - 24h (Ya Confirmó)", "type": "n8n-nodes-base.whatsApp", "maxTries": 3, "position": [ 2608, 272 ], "webhookId": "3dfb5f99-27d1-408d-9ea2-0242f67fdc07", "parameters": { "template": "llamada_recordatorio_24h|es_CO", "components": { "component": [ { "bodyParameters": { "parameter": [ { "text": "={{$json.firstName}}" }, { "text": "={{$json.date_formatted}}" }, { "text": "={{$json.time_formatted}}" }, { "text": "={{$json.meeting_link}}" } ] } } ] }, "phoneNumberId": "TU_PHONE_NUMBER_ID_DE_WHATSAPP", "recipientPhoneNumber": "={{$json.phone}}" }, "retryOnFail": true, "typeVersion": 1.1, "waitBetweenTries": 3000, "onError": "continueRegularOutput", "credentials": { "whatsAppApi": { "name": "Soyjpprieto - WhatsApp account" } } }, { "name": "📱 WA - 24h (Sin Confirmar)", "type": "n8n-nodes-base.whatsApp", "maxTries": 3, "position": [ 2608, 544 ], "webhookId": "1e946137-3701-4221-80c7-3c63b15270f2", "parameters": { "template": "llamada_recordatorio_24h|es_CO", "components": { "component": [ { "bodyParameters": { "parameter": [ { "text": "={{$json.firstName}}" }, { "text": "={{$json.date_formatted}}" }, { "text": "={{$json.time_formatted}}" }, { "text": "={{$json.meeting_link}}" } ] } } ] }, "phoneNumberId": "TU_PHONE_NUMBER_ID_DE_WHATSAPP", "recipientPhoneNumber": "={{$json.phone}}" }, "retryOnFail": true, "typeVersion": 1.1, "waitBetweenTries": 3000, "onError": "continueRegularOutput", "credentials": { "whatsAppApi": { "name": "Soyjpprieto - WhatsApp account" } } }, { "name": "⏰ Esperar hasta 1h Antes", "type": "n8n-nodes-base.wait", "position": [ 3552, 432 ], "webhookId": "545e678a-ffd2-4c8f-a706-6ee10ef02b95", "parameters": { "resume": "specificTime", "dateTime": "={{ $json.time_1h_before }}" }, "typeVersion": 1.1 }, { "name": "📱 WA - Recordatorio 1h", "type": "n8n-nodes-base.whatsApp", "maxTries": 3, "position": [ 4352, 464 ], "webhookId": "4cc84611-5670-4b55-a2e4-1bdf274665e8", "parameters": { "template": "llamada_recordatorio_1h|es_CO", "components": { "component": [ { "bodyParameters": { "parameter": [ { "text": "={{$json.firstName}}" }, { "text": "={{$json.meeting_link}}" } ] } } ] }, "phoneNumberId": "TU_PHONE_NUMBER_ID_DE_WHATSAPP", "recipientPhoneNumber": "={{$json.phone}}" }, "retryOnFail": true, "typeVersion": 1.1, "waitBetweenTries": 3000, "onError": "continueRegularOutput", "credentials": { "whatsAppApi": { "name": "Soyjpprieto - WhatsApp account" } } }, { "name": "⏰ Esperar hasta 15min Antes", "type": "n8n-nodes-base.wait", "position": [ 4800, 464 ], "webhookId": "cc27f892-4d3c-4a21-a158-ce7449321110", "parameters": { "resume": "specificTime", "dateTime": "={{ $json.time_15min_before }}" }, "typeVersion": 1.1 }, { "name": "📱 WA - Recordatorio 15min", "type": "n8n-nodes-base.whatsApp", "maxTries": 3, "position": [ 5040, 432 ], "webhookId": "4a2a5a0f-a973-4a64-84ee-0999f49dd383", "parameters": { "template": "llamada_recordatorio_15min|es_CO", "components": { "component": [ { "bodyParameters": { "parameter": [ { "text": "={{$json.firstName}}" } ] } } ] }, "phoneNumberId": "TU_PHONE_NUMBER_ID_DE_WHATSAPP", "recipientPhoneNumber": "={{$json.phone}}" }, "retryOnFail": true, "typeVersion": 1.1, "waitBetweenTries": 3000, "onError": "continueRegularOutput", "credentials": { "whatsAppApi": { "name": "Soyjpprieto - WhatsApp account" } } }, { "name": "📊 Log Final", "type": "n8n-nodes-base.googleSheets", "maxTries": 3, "position": [ 5312, 432 ], "parameters": { "columns": { "value": { "Cliente": "={{ $json.firstName }}", "Mensaje": "=Recordatorios completados", "Teléfono": "={{ $json.phone }}", "Confirmado": "=COMPLETADO", "Fecha/hora": "={{ $json.date_formatted }} – {{ $json.time_formatted }}", "Contactó_WA": "=COMPLETADO" }, "schema": [ { "id": "Cliente", "type": "string", "display": true, "required": false, "displayName": "Cliente", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Teléfono", "type": "string", "display": true, "required": false, "displayName": "Teléfono", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Fecha/hora", "type": "string", "display": true, "required": false, "displayName": "Fecha/hora", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Mensaje", "type": "string", "display": true, "required": false, "displayName": "Mensaje", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Confirmado", "type": "string", "display": true, "required": false, "displayName": "Confirmado", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Contactó_WA", "type": "string", "display": true, "required": false, "displayName": "Contactó_WA", "defaultMatch": false, "canBeUsedToMatch": true } ], "mappingMode": "defineBelow", "matchingColumns": [], "attemptToConvertTypes": false, "convertFieldsToString": true }, "options": {}, "operation": "append", "sheetName": { "__rl": true, "mode": "list", "value": "gid=0", "cachedResultName": "Hoja 1" }, "documentId": { "__rl": true, "mode": "id", "value": "TU_ID_DE_GOOGLE_SHEET" } }, "retryOnFail": true, "typeVersion": 4.7, "waitBetweenTries": 3000, "credentials": { "googleSheetsOAuth2Api": { "name": "Google Sheets account" } } }, { "name": "📱 WhatsApp Trigger", "type": "n8n-nodes-base.whatsAppTrigger", "position": [ -2832, 1744 ], "webhookId": "c5de3d04-fbe2-45e0-b420-a539532c2b7e", "parameters": { "options": {}, "updates": [ "messages" ] }, "typeVersion": 1, "credentials": { "whatsAppTriggerApi": { "name": "WhatsApp OAuth account" } } }, { "name": "🔄 Extraer Mensaje WA", "type": "n8n-nodes-base.code", "position": [ -2640, 1760 ], "parameters": { "jsCode": "const item = $input.first();\nconst j = item.json;\n\n// La información llega en listas (arrays) llamadas \"messages\" y \"contacts\"\nconst messages = j.messages || [];\nconst contacts = j.contacts || [];\n\n// Ignorar eventos que no son mensajes reales (ej: status callbacks de \"sent/delivered/read\")\nif (messages.length === 0) {\n return [];\n}\n\n// Tomamos el primer elemento de cada lista\nconst msg = messages[0] || {};\nconst contact = contacts[0] || {};\n\n// 1. Extraer Teléfono\nconst phone = msg.from || \"\";\n\n// 2. Extraer Nombre del remitente\nconst senderName = (contact.profile && contact.profile.name) ? contact.profile.name : \"Cliente\";\n\n// 3. Extraer Texto del mensaje\nlet text = \"\";\nif (msg.type === \"text\" && msg.text && msg.text.body) {\n text = msg.text.body;\n} else if (msg.type === \"button\" && msg.button && msg.button.text) {\n // Quick Reply button tap (ej: botón \"Confirmar\" del template de confirmación)\n text = msg.button.text;\n} else if (msg.text) {\n text = msg.text;\n}\n\n// 4. Evaluar si es confirmación usando palabras clave inteligentes\nconst lowerText = text.toLowerCase();\n\n// Expresiones que indican que no puede asistir o quiere reagendar\nconst isNegative = lowerText.includes(\"no puedo\") || \n lowerText.includes(\"no podre\") || \n lowerText.includes(\"no podré\") || \n lowerText.includes(\"cancelar\") || \n lowerText.includes(\"reagendar\") || \n lowerText.includes(\"cambiar\") || \n lowerText.includes(\"otro día\") || \n lowerText.includes(\"otro dia\") || \n lowerText.includes(\"ya no alcanzo\") ||\n lowerText.includes(\"me surgio\") ||\n lowerText.includes(\"me surgió\") ||\n (lowerText.includes(\"no\") && (lowerText.includes(\"asistir\") || lowerText.includes(\"ir\")));\n\n// Expresiones comunes de confirmación\nconst hasPositiveKeywords = lowerText.includes(\"confirm\") || \n lowerText.includes(\"ok\") || \n lowerText.includes(\"listo\") || \n lowerText.includes(\"perfecto\") || \n lowerText.includes(\"dale\") || \n lowerText.includes(\"de acuerdo\") ||\n lowerText === \"si\" || \n lowerText === \"sí\" ||\n lowerText.startsWith(\"si \") ||\n lowerText.startsWith(\"sí \") ||\n lowerText.includes(\"nos vemos\");\n\n// Es confirmación SOLAMENTE si tiene palabras positivas y NO tiene palabras de cancelación/reagendamiento\nconst isConfirmation = !isNegative && hasPositiveKeywords;\n\nreturn [{ json: { phone, text, senderName, lowerText, isConfirmation } }];" }, "typeVersion": 2 }, { "name": "¿Es Confirmación?", "type": "n8n-nodes-base.if", "position": [ -1664, 1632 ], "parameters": { "options": {}, "conditions": { "options": { "version": 2, "leftValue": "", "caseSensitive": false, "typeValidation": "loose" }, "combinator": "and", "conditions": [ { "id": "c01", "operator": { "type": "string", "operation": "contains" }, "leftValue": "={{ $json.text.toLowerCase() }}", "rightValue": "confirm" } ] } }, "typeVersion": 2.2 }, { "name": "🔍 Buscar Cita en Sheets", "type": "n8n-nodes-base.googleSheets", "position": [ -1424, 1504 ], "parameters": { "options": { "returnFirstMatch": false }, "sheetName": { "__rl": true, "mode": "list", "value": "gid=0", "cachedResultName": "Hoja 1" }, "documentId": { "__rl": true, "mode": "id", "value": "TU_ID_DE_GOOGLE_SHEET" } }, "typeVersion": 4.7, "credentials": { "googleSheetsOAuth2Api": { "name": "Google Sheets account" } } }, { "name": "📝 Preparar Respuesta", "type": "n8n-nodes-base.code", "position": [ -768, 1296 ], "parameters": { "jsCode": "\nconst phone = $(\"🔄 Extraer Mensaje WA\").item.json.phone;\nconst senderName = $(\"🔄 Extraer Mensaje WA\").item.json.senderName;\nconst rows = $input.all();\nconst sortedRows = [...rows].sort((a, b) => (b.json.row_number || 0) - (a.json.row_number || 0));\nconst match = sortedRows.find(row => {\n const t = (row.json[\"Teléfono\"] || \"\").replace(/[\\s\\-\\(\\)\\+]/g, \"\");\n return t === phone || t.includes(phone) || phone.includes(t);\n});\nif (!match) return {\n found: false, phone, senderName,\n response: `¡Hola ${senderName}! 🎉\\n\\nHemos recibido tu confirmación. ¡Perfecto!\\n\\nTe esperamos en tu llamada. 🙌`\n};\nreturn {\n found: true, phone, senderName,\n row_number: match.json.row_number,\n response: `¡Hola ${senderName}! 🎉\\n\\n✅ *¡Confirmado!* Tu llamada está apuntada:\\n\\n📅 *${match.json[\"Fecha/hora\"] || \"\"}*\\n\\n¡Te esperamos con todo listo! 🙌\\n\\n¡Nos vemos pronto! 🚀`\n};\n" }, "typeVersion": 2 }, { "name": "✅ Actualizar Confirmado + Contactó", "type": "n8n-nodes-base.googleSheets", "position": [ -400, 1216 ], "parameters": { "columns": { "value": { "Confirmado": "=SÍ", "row_number": "={{ $json.row_number }}", "Contactó_WA": "=SÍ" }, "schema": [ { "id": "Cliente", "type": "string", "display": true, "required": false, "displayName": "Cliente", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Teléfono", "type": "string", "display": true, "required": false, "displayName": "Teléfono", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Fecha/hora", "type": "string", "display": true, "required": false, "displayName": "Fecha/hora", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Mensaje", "type": "string", "display": true, "required": false, "displayName": "Mensaje", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Confirmado", "type": "string", "display": true, "required": false, "displayName": "Confirmado", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Contactó_WA", "type": "string", "display": true, "required": false, "displayName": "Contactó_WA", "defaultMatch": false, "canBeUsedToMatch": true } ], "mappingMode": "defineBelow", "matchingColumns": [ "row_number" ], "attemptToConvertTypes": false, "convertFieldsToString": true }, "options": {}, "operation": "update", "sheetName": { "__rl": true, "mode": "list", "value": "gid=0", "cachedResultName": "Hoja 1" }, "documentId": { "__rl": true, "mode": "id", "value": "TU_ID_DE_GOOGLE_SHEET" } }, "typeVersion": 4.7, "credentials": { "googleSheetsOAuth2Api": { "name": "Google Sheets account" } } }, { "name": "📱 Responder WA Confirmación", "type": "n8n-nodes-base.whatsApp", "position": [ 176, 1248 ], "webhookId": "8e0011ce-2bf3-44c6-abdf-2b918b31fa66", "parameters": { "textBody": "={{ $('📝 Preparar Respuesta').item.json.response }}", "operation": "send", "phoneNumberId": "TU_PHONE_NUMBER_ID_DE_WHATSAPP", "additionalFields": {}, "recipientPhoneNumber": "={{ $('📝 Preparar Respuesta').item.json.phone }}" }, "typeVersion": 1.1, "credentials": { "whatsAppApi": { "name": "Soyjpprieto - WhatsApp account" } } }, { "name": "🔍 Buscar Contexto IA", "type": "n8n-nodes-base.googleSheets", "position": [ -1456, 1824 ], "parameters": { "options": { "returnFirstMatch": false }, "sheetName": { "__rl": true, "mode": "list", "value": "gid=0", "cachedResultName": "Hoja 1" }, "documentId": { "__rl": true, "mode": "id", "value": "TU_ID_DE_GOOGLE_SHEET" } }, "typeVersion": 4.7, "credentials": { "googleSheetsOAuth2Api": { "name": "Google Sheets account" } } }, { "name": "✅ Marcar Contactó WA", "type": "n8n-nodes-base.googleSheets", "position": [ -928, 1856 ], "parameters": { "columns": { "value": { "row_number": "={{ $json.row_number }}", "Contactó_WA": "=SÍ" }, "schema": [ { "id": "Cliente", "type": "string", "display": true, "required": false, "displayName": "Cliente", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Teléfono", "type": "string", "display": true, "required": false, "displayName": "Teléfono", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Fecha/hora", "type": "string", "display": true, "required": false, "displayName": "Fecha/hora", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Mensaje", "type": "string", "display": true, "required": false, "displayName": "Mensaje", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Confirmado", "type": "string", "display": true, "required": false, "displayName": "Confirmado", "defaultMatch": false, "canBeUsedToMatch": true }, { "id": "Contactó_WA", "type": "string", "display": true, "required": false, "displayName": "Contactó_WA", "defaultMatch": false, "canBeUsedToMatch": true } ], "mappingMode": "defineBelow", "matchingColumns": [ "row_number" ], "attemptToConvertTypes": false, "convertFieldsToString": true }, "options": {}, "operation": "update", "sheetName": { "__rl": true, "mode": "list", "value": "gid=0", "cachedResultName": "Hoja 1" }, "documentId": { "__rl": true, "mode": "id", "value": "TU_ID_DE_GOOGLE_SHEET" } }, "executeOnce": true, "typeVersion": 4.7, "credentials": { "googleSheetsOAuth2Api": { "name": "Google Sheets account" } } }, { "name": "📝 Preparar Prompt IA", "type": "n8n-nodes-base.code", "position": [ -1168, 1808 ], "parameters": { "jsCode": "const phone = $(\"🔄 Extraer Mensaje WA\").item.json.phone;\nconst text = $(\"🔄 Extraer Mensaje WA\").item.json.text;\nconst senderName = $(\"🔄 Extraer Mensaje WA\").item.json.senderName;\nconst rows = $input.all();\nconst sortedRows = [...rows].sort((a, b) => (b.json.row_number || 0) - (a.json.row_number || 0));\nconst match = sortedRows.find(row => {\n const t = (row.json[\"Teléfono\"] || \"\").replace(/[\\s\\-\\(\\)\\+]/g, \"\");\n return t === phone || t.includes(phone) || phone.includes(t);\n});\nconst rowNumber = match ? match.json.row_number : null;\nconst fechaCita = match ? (match.json[\"Fecha/hora\"] || \"no registrada\") : \"no registrada\";\nconst bookingUid = match ? (match.json[\"booking_uid\"] || \"\") : \"\";\nreturn { phone, senderName, userMessage: text, fechaCita, row_number: rowNumber, booking_uid: bookingUid };\n" }, "typeVersion": 2 }, { "name": "📱 Responder WA (IA)", "type": "n8n-nodes-base.whatsApp", "position": [ 176, 1872 ], "webhookId": "315829f5-18e6-46a2-9da4-fe3c6d54c077", "parameters": { "textBody": "={{ $json.output }}", "operation": "send", "phoneNumberId": "TU_PHONE_NUMBER_ID_DE_WHATSAPP", "additionalFields": {}, "recipientPhoneNumber": "={{ $('📝 Preparar Prompt IA').item.json.phone }}" }, "typeVersion": 1.1, "credentials": { "whatsAppApi": { "name": "Soyjpprieto - WhatsApp account" } } }, { "name": "📅 Obtener Slots Disponibles", "type": "@n8n/n8n-nodes-langchain.toolHttpRequest", "position": [ -304, 1984 ], "parameters": { "url": "=https://api.cal.com/v2/slots?start={{ new Date().toISOString() }}&end={{ new Date(Date.now()+7*24*60*60*1000).toISOString() }}&eventTypeId=TU_EVENT_TYPE_ID&duration=30", "sendHeaders": true, "toolDescription": "Consulta los próximos horarios disponibles en el calendario de TU_NOMBRE para los siguientes 7 días. Úsala SIEMPRE antes de presentar opciones de reagendamiento. Devuelve slots disponibles; toma los primeros 3-5 y preséntaselos al cliente en formato legible (ej: Lunes 5 de mayo a las 10:00 AM).", "parametersHeaders": { "values": [ { "name": "cal-api-version", "value": "2024-09-04", "valueProvider": "fieldValue" }, { "name": "Authorization", "value": "=Bearer {{ $env.CAL_API_KEY }}", "valueProvider": "fieldValue" } ] } }, "typeVersion": 1.1 }, { "name": "✅ Crear Reserva Cal.com", "type": "@n8n/n8n-nodes-langchain.toolHttpRequest", "position": [ -448, 2016 ], "parameters": { "url": "=https://api.cal.com/v2/bookings", "method": "POST", "jsonBody": "{\n \"start\": \"{start_time}\",\n \"eventTypeId\": TU_EVENT_TYPE_ID,\n \"attendee\": {\n \"name\": \"{attendee_name}\",\n \"email\": \"{attendee_email}\",\n \"timeZone\": \"{attendee_timezone}\",\n \"phoneNumber\": \"+{attendee_phone}\"\n },\n \"bookingFieldsResponses\": {\n \"phone\": \"+{attendee_phone}\",\n \"empresa\": \"No especificado\",\n \"empleados\": \"Solo yo\",\n \"facturacion\": \"{attendee_facturacion}\",\n \"instagram\": \"No especificado\",\n \"inversion_ads\": \"{attendee_inversion_ads}\",\n \"notes\": \"{attendee_notes}\"\n }\n}", "sendBody": true, "sendHeaders": true, "specifyBody": "json", "toolDescription": "Crea una nueva reserva en el calendario de TU_NOMBRE. Úsala cuando el cliente haya confirmado el horario que desea. Requiere el parámetro start_time en formato ISO 8601 (ej: 2026-05-06T15:00:00Z). Confirma al cliente la nueva fecha y hora tras crearlo exitosamente.", "parametersHeaders": { "values": [ { "name": "cal-api-version", "value": "2024-08-13", "valueProvider": "fieldValue" }, { "name": "Content-Type", "value": "application/json", "valueProvider": "fieldValue" }, { "name": "Authorization", "value": "=Bearer {{ $env.CAL_API_KEY }}", "valueProvider": "fieldValue" } ] }, "placeholderDefinitions": { "values": [ { "name": "start_time", "type": "string", "description": "Fecha y hora de inicio del nuevo slot elegido por el cliente, en formato ISO 8601 UTC (ej: 2026-05-06T15:00:00Z)" }, { "name": "attendee_name", "type": "string", "description": "Nombre completo del cliente que agenda" }, { "name": "attendee_email", "type": "string", "description": "Email del cliente que agenda" }, { "name": "attendee_timezone", "type": "string", "description": "Zona horaria IANA del cliente (ej: America/Bogota)" }, { "name": "attendee_phone", "type": "string", "description": "Número de teléfono del cliente TAL CUAL aparece en CONTEXTO DEL CLIENTE (Teléfono WhatsApp), SIN el signo + y sin espacios (ej: 1XXXXXXXXXX, no +1XXXXXXXXXX). El signo + se agrega automáticamente en la plantilla de la reserva, así que NO lo incluyas tú ni le pidas el teléfono al cliente." }, { "name": "attendee_facturacion", "type": "string", "description": "Ingreso de facturación mensual de la empresa del cliente. DEBE ser EXACTAMENTE uno de estos valores textuales: '$5.000 USD - $10.000 USD', '$10.001 USD - $15.000 USD', '$15.001 USD - $20.000 USD', '$20.001 USD - $30.000 USD', 'Mas de $30.000 USD'." }, { "name": "attendee_inversion_ads", "type": "string", "description": "Cuánto invierte el cliente en anuncios publicitarios al mes. DEBE ser EXACTAMENTE uno de estos valores textuales: 'Entre $1.000 USD a $3.000 USD', 'Entre $3.001 USD a $5.000 USD', 'Entre $5.001 USD a $10.000 USD', 'Entre $10.001 USD a $20.000 USD', 'Mas de $20.000 USD'." }, { "name": "attendee_notes", "type": "string", "description": "Breve descripción de qué vende o a qué se dedica el negocio del cliente, en sus propias palabras." } ] } }, "typeVersion": 1.1 }, { "name": "Es No-Show?", "type": "n8n-nodes-base.if", "position": [ -1936, 416 ], "parameters": { "options": {}, "conditions": { "options": { "version": 2, "leftValue": "", "caseSensitive": false, "typeValidation": "loose" }, "combinator": "and", "conditions": [ { "id": "c01", "operator": { "type": "string", "operation": "equals" }, "leftValue": "={{ $json.body.triggerEvent || '' }}", "rightValue": "BOOKING_NO_SHOW_UPDATED" } ] } }, "typeVersion": 2.2 }, { "name": "📦 Datos No-Show", "type": "n8n-nodes-base.code", "position": [ -1568, 96 ], "parameters": { "jsCode": "\nconst payload = ($json.body || {}).payload || $json.payload || $json;\n\n// Extract info\nconst attendee = (payload.attendees || [])[0] || {};\nconst responses = payload.responses || {};\n\nconst name = attendee.name || responses.name?.value || \"Cliente\";\nconst email = attendee.email || responses.email?.value || \"\";\nconst firstName = name.split(\" \")[0] || \"amigo\";\n\nlet phone = responses.phone?.value || \"\";\nphone = phone.replace(/[\\s\\-\\(\\)\\+]/g, \"\");\nif (phone.startsWith(\"00\")) phone = phone.substring(2);\nif (phone.length === 10 && phone.startsWith(\"3\")) phone = \"57\" + phone;\nelse if (phone.length === 10 && /^[2-9]/.test(phone)) phone = \"1\" + phone;\n\nconst bookingUid = payload.uid || \"\";\nconst rescheduleLink = bookingUid \n ? \"https://cal.com/booking/\" + bookingUid + \"?reschedule=true\"\n : \"https://cal.com/TU_USUARIO/TU_EVENTO\";\n\nreturn {\n name, firstName, phone, email, booking_uid: bookingUid, reschedule_link: rescheduleLink\n};\n" }, "typeVersion": 2 }, { "name": "📱 WA - No Show", "type": "n8n-nodes-base.whatsApp", "maxTries": 3, "position": [ -1312, 32 ], "webhookId": "65cdc8d4-ed65-4a1b-a798-cce4b4289bfb", "parameters": { "template": "no_show_recordatorio|es_CO", "components": { "component": [ { "bodyParameters": { "parameter": [ { "text": "={{$json.firstName}}" } ] } } ] }, "phoneNumberId": "TU_PHONE_NUMBER_ID_DE_WHATSAPP", "recipientPhoneNumber": "={{$json.phone}}" }, "retryOnFail": true, "typeVersion": 1.1, "waitBetweenTries": 3000, "onError": "continueRegularOutput", "credentials": { "whatsAppApi": { "name": "Soyjpprieto - WhatsApp account" } } }, { "name": "🔁 Recuperar Datos1", "type": "n8n-nodes-base.code", "position": [ 3296, 432 ], "parameters": { "jsCode": "return $('📦 Extraer Datos Cal.com').item.json;" }, "typeVersion": 2 }, { "name": "🔁 Recuperar Datos2", "type": "n8n-nodes-base.code", "position": [ 4576, 464 ], "parameters": { "jsCode": "return $('📦 Extraer Datos Cal.com').item.json;" }, "typeVersion": 2 }, { "name": "¿Es Reserva Creada?", "type": "n8n-nodes-base.if", "position": [ -2160, 416 ], "parameters": { "options": {}, "conditions": { "options": { "version": 2, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "a153df06-15f5-4f27-a530-bbe81641c7ab", "operator": { "type": "string", "operation": "equals" }, "leftValue": "={{ $json.body.triggerEvent }}", "rightValue": "BOOKING_CREATED" } ] } }, "typeVersion": 2.2 }, { "name": "📧 Email - Confirmación", "type": "n8n-nodes-base.gmail", "onError": "continueRegularOutput", "maxTries": 3, "position": [ 512, 704 ], "webhookId": "46fcba60-f3dd-4f95-9b87-504a5830b12e", "parameters": { "sendTo": "={{ $json.email }}", "message": "=Hola {{ $json.firstName }},

Tu sesión estratégica quedó agendada para el {{ $json.date_formatted }} a las {{ $json.time_formatted }}.

Link de la llamada: {{ $json.meeting_link }}

Nos vemos ahí.
TU_NOMBRE", "options": {}, "subject": "Tu llamada con TU_NOMBRE está confirmada" }, "retryOnFail": true, "typeVersion": 2.1, "waitBetweenTries": 3000, "credentials": { "gmailOAuth2": { "name": "Gmail account" } } }, { "name": "📧 Email - Recordatorio 24h", "type": "n8n-nodes-base.gmail", "onError": "continueRegularOutput", "maxTries": 3, "position": [ 2000, 560 ], "webhookId": "330ee33a-242c-4cfc-91ce-a32d1a061e56", "parameters": { "sendTo": "={{ $json.email }}", "message": "=Hola {{ $json.firstName }},

Te recordamos tu sesión estratégica de mañana {{ $json.date_formatted }} a las {{ $json.time_formatted }}.

Link de la llamada: {{ $json.meeting_link }}

Si necesitas reagendar: {{ $json.reschedule_link }}", "options": {}, "subject": "Recordatorio: tu llamada es mañana" }, "retryOnFail": true, "typeVersion": 2.1, "waitBetweenTries": 3000, "credentials": { "gmailOAuth2": { "name": "Gmail account" } } }, { "name": "📧 Email - No Show", "type": "n8n-nodes-base.gmail", "onError": "continueRegularOutput", "maxTries": 3, "position": [ -1312, 160 ], "webhookId": "c1b49240-8d00-41ab-9826-ed98793fe236", "parameters": { "sendTo": "={{ $json.email }}", "message": "=Hola {{ $json.firstName }},

Notamos que no pudiste conectarte a tu llamada de hoy.

Si quieres reagendar, aquí tienes el link: {{ $json.reschedule_link }}

TU_NOMBRE", "options": {}, "subject": "Se nos fue la señal" }, "retryOnFail": true, "typeVersion": 2.1, "waitBetweenTries": 3000, "credentials": { "gmailOAuth2": { "name": "Gmail account" } } }, { "name": "📓 Notion - Buscar Lead", "type": "n8n-nodes-base.httpRequest", "onError": "continueRegularOutput", "maxTries": 3, "position": [ -1312, 288 ], "parameters": { "url": "=https://api.notion.com/v1/data_sources/TU_DATA_SOURCE_ID_DE_NOTION/query", "method": "POST", "options": {}, "jsonBody": "={{ { \"filter\": { \"property\": \"Booking UID\", \"rich_text\": { \"equals\": $json.booking_uid } } } }}", "sendBody": true, "sendHeaders": true, "specifyBody": "json", "authentication": "genericCredentialType", "genericAuthType": "httpHeaderAuth", "headerParameters": { "parameters": [ { "name": "Notion-Version", "value": "2025-09-03" }, { "name": "Content-Type", "value": "application/json" } ] } }, "retryOnFail": true, "typeVersion": 4.2, "waitBetweenTries": 3000, "credentials": { "httpHeaderAuth": { "name": "Notion Api" } } }, { "name": "📓 Notion - Marcar No-show", "type": "n8n-nodes-base.httpRequest", "onError": "continueRegularOutput", "maxTries": 3, "position": [ -1120, 288 ], "parameters": { "url": "=https://api.notion.com/v1/pages/{{ $json.results[0].id }}", "method": "PATCH", "options": {}, "jsonBody": "={{ { \"properties\": { \"Call #1 Outcome\": { \"select\": { \"name\": \"No-show\" } } } } }}", "sendBody": true, "sendHeaders": true, "specifyBody": "json", "authentication": "genericCredentialType", "genericAuthType": "httpHeaderAuth", "headerParameters": { "parameters": [ { "name": "Notion-Version", "value": "2025-09-03" }, { "name": "Content-Type", "value": "application/json" } ] } }, "retryOnFail": true, "typeVersion": 4.2, "waitBetweenTries": 3000, "credentials": { "httpHeaderAuth": { "name": "Notion Api" } } }, { "name": "⏰ Esperar hasta 2h Antes", "type": "n8n-nodes-base.wait", "position": [ 1312, 912 ], "webhookId": "afba3590-1441-406c-a3fb-307faef4e519", "parameters": { "resume": "specificTime", "dateTime": "={{ $json.time_2h_before }}" }, "typeVersion": 1.1 }, { "name": "🔍 Buscar en Sheets (2h)", "type": "n8n-nodes-base.googleSheets", "maxTries": 3, "position": [ 1520, 912 ], "parameters": { "options": { "returnFirstMatch": false }, "sheetName": { "__rl": true, "mode": "list", "value": "gid=0", "cachedResultName": "Hoja 1" }, "documentId": { "__rl": true, "mode": "id", "value": "TU_ID_DE_GOOGLE_SHEET" } }, "retryOnFail": true, "typeVersion": 4.7, "waitBetweenTries": 3000, "credentials": { "googleSheetsOAuth2Api": { "name": "Google Sheets account" } } }, { "name": "📝 Verificar Confirmación 2h", "type": "n8n-nodes-base.code", "position": [ 1744, 912 ], "parameters": { "jsCode": "const rows = $input.all();\nconst d = $('📦 Extraer Datos Cal.com').item.json;\nconst phone = d.phone;\nconst fechaHora = `${d.date_formatted} – ${d.time_formatted}`;\nconst sortedRows = [...rows].sort((a, b) => (b.json.row_number || 0) - (a.json.row_number || 0));\nconst match = sortedRows.find(row => {\n const t = (row.json['Teléfono'] || '').replace(/[\\s\\-\\(\\)\\+]/g, '');\n const phoneMatches = t === phone || t.includes(phone) || phone.includes(t);\n const fechaMatches = (row.json['Fecha/hora'] || '') === fechaHora;\n return phoneMatches && fechaMatches;\n});\nconst confirmado = match ? (match.json['Confirmado'] || 'NO').toUpperCase() : 'NO';\nconst ya_confirmo = confirmado === 'SÍ' || confirmado === 'SI' || confirmado === 'YES';\nreturn {\n ya_confirmo, matched: !!match, phone,\n firstName: d.firstName, email: d.email,\n date_formatted: d.date_formatted, time_formatted: d.time_formatted,\n reschedule_link: d.reschedule_link,\n booking_uid: d.booking_uid\n};" }, "typeVersion": 2 }, { "name": "¿Sigue Sin Confirmar?", "type": "n8n-nodes-base.if", "position": [ 1968, 912 ], "parameters": { "options": {}, "conditions": { "options": { "version": 2, "leftValue": "", "caseSensitive": false, "typeValidation": "loose" }, "combinator": "and", "conditions": [ { "id": "c01", "operator": { "type": "boolean", "operation": "equals" }, "leftValue": "={{ $json.ya_confirmo }}", "rightValue": false }, { "id": "c02", "operator": { "type": "boolean", "operation": "equals" }, "leftValue": "={{ $json.matched }}", "rightValue": true } ] } }, "typeVersion": 2.2 }, { "name": "❌ Cancelar Reserva Cal.com", "type": "n8n-nodes-base.httpRequest", "onError": "continueErrorOutput", "maxTries": 3, "position": [ 2192, 800 ], "parameters": { "url": "=https://api.cal.com/v2/bookings/{{ $json.booking_uid }}/cancel", "method": "POST", "options": {}, "jsonBody": "={{ { \"cancellationReason\": \"No confirmó a tiempo\" } }}", "sendBody": true, "sendHeaders": true, "specifyBody": "json", "authentication": "genericCredentialType", "genericAuthType": "httpHeaderAuth", "headerParameters": { "parameters": [ { "name": "cal-api-version", "value": "2024-08-13" }, { "name": "Content-Type", "value": "application/json" } ] } }, "retryOnFail": true, "typeVersion": 4.2, "waitBetweenTries": 3000, "credentials": { "httpHeaderAuth": { "name": "CAL.COM API" } } }, { "name": "📱 WA - Cancelación", "type": "n8n-nodes-base.whatsApp", "onError": "continueRegularOutput", "maxTries": 3, "position": [ 2400, 704 ], "webhookId": "c5906eca-26ea-4eb3-b178-5a4de329d805", "parameters": { "template": "cita_cancelada_sin_confirmar|es_CO", "components": { "component": [ { "bodyParameters": { "parameter": [ { "text": "={{$json.firstName}}" } ] } } ] }, "phoneNumberId": "TU_PHONE_NUMBER_ID_DE_WHATSAPP", "recipientPhoneNumber": "={{$json.phone}}" }, "retryOnFail": true, "typeVersion": 1.1, "waitBetweenTries": 3000, "credentials": { "whatsAppApi": { "name": "Soyjpprieto - WhatsApp account" } } }, { "name": "📧 Email - Cancelación", "type": "n8n-nodes-base.gmail", "onError": "continueRegularOutput", "maxTries": 3, "position": [ 2400, 848 ], "webhookId": "c26ac7b2-e807-485c-b5a9-f4e0bf1024a2", "parameters": { "sendTo": "={{ $json.email }}", "message": "=Hola {{ $json.firstName }},

Tu sesión no fue confirmada a tiempo y por eso la cancelamos automáticamente.

Si quieres agendar de nuevo: {{ $json.reschedule_link }}

TU_NOMBRE", "options": {}, "subject": "Tu sesión fue cancelada" }, "retryOnFail": true, "typeVersion": 2.1, "waitBetweenTries": 3000, "credentials": { "gmailOAuth2": { "name": "Gmail account" } } }, { "name": "📓 Notion - Buscar Lead (Cancelación)", "type": "n8n-nodes-base.httpRequest", "onError": "continueRegularOutput", "maxTries": 3, "position": [ 2400, 992 ], "parameters": { "url": "=https://api.notion.com/v1/data_sources/TU_DATA_SOURCE_ID_DE_NOTION/query", "method": "POST", "options": {}, "jsonBody": "={{ { \"filter\": { \"property\": \"Booking UID\", \"rich_text\": { \"equals\": $json.booking_uid } } } }}", "sendBody": true, "sendHeaders": true, "specifyBody": "json", "authentication": "genericCredentialType", "genericAuthType": "httpHeaderAuth", "headerParameters": { "parameters": [ { "name": "Notion-Version", "value": "2025-09-03" }, { "name": "Content-Type", "value": "application/json" } ] } }, "retryOnFail": true, "typeVersion": 4.2, "waitBetweenTries": 3000, "credentials": { "httpHeaderAuth": { "name": "Notion Api" } } }, { "name": "📓 Notion - Marcar Cancelado", "type": "n8n-nodes-base.httpRequest", "onError": "continueRegularOutput", "maxTries": 3, "position": [ 2624, 992 ], "parameters": { "url": "=https://api.notion.com/v1/pages/{{ $json.results[0].id }}", "method": "PATCH", "options": {}, "jsonBody": "={{ { \"properties\": { \"Status\": { \"status\": { \"name\": \"Closed-Lost\" } }, \"Lost Reason\": { \"select\": { \"name\": \"Ghosted\" } } } } }}", "sendBody": true, "sendHeaders": true, "specifyBody": "json", "authentication": "genericCredentialType", "genericAuthType": "httpHeaderAuth", "headerParameters": { "parameters": [ { "name": "Notion-Version", "value": "2025-09-03" }, { "name": "Content-Type", "value": "application/json" } ] } }, "retryOnFail": true, "typeVersion": 4.2, "waitBetweenTries": 3000, "credentials": { "httpHeaderAuth": { "name": "Notion Api" } } }, { "name": "🔍 Verificar Sigue Confirmado (1h)", "type": "n8n-nodes-base.googleSheets", "maxTries": 3, "position": [ 3744, 432 ], "parameters": { "options": { "returnFirstMatch": false }, "sheetName": { "__rl": true, "mode": "list", "value": "gid=0", "cachedResultName": "Hoja 1" }, "documentId": { "__rl": true, "mode": "id", "value": "TU_ID_DE_GOOGLE_SHEET" } }, "retryOnFail": true, "typeVersion": 4.7, "waitBetweenTries": 3000, "credentials": { "googleSheetsOAuth2Api": { "name": "Google Sheets account" } } }, { "name": "📝 Sigue Confirmado 1h", "type": "n8n-nodes-base.code", "position": [ 3920, 448 ], "parameters": { "jsCode": "const rows = $input.all();\nconst d = $('📦 Extraer Datos Cal.com').item.json;\nconst phone = d.phone;\nconst fechaHora = `${d.date_formatted} – ${d.time_formatted}`;\nconst sortedRows = [...rows].sort((a, b) => (b.json.row_number || 0) - (a.json.row_number || 0));\nconst match = sortedRows.find(row => {\n const t = (row.json['Teléfono'] || '').replace(/[\\s\\-\\(\\)\\+]/g, '');\n const phoneMatches = t === phone || t.includes(phone) || phone.includes(t);\n const fechaMatches = (row.json['Fecha/hora'] || '') === fechaHora;\n return phoneMatches && fechaMatches;\n});\nconst confirmado = match ? (match.json['Confirmado'] || 'NO').toUpperCase() : 'NO';\nconst ya_confirmo = confirmado === 'SÍ' || confirmado === 'SI' || confirmado === 'YES';\nreturn { ya_confirmo, ...d };" }, "typeVersion": 2 }, { "name": "¿Sigue Confirmado?", "type": "n8n-nodes-base.if", "position": [ 4112, 480 ], "parameters": { "options": {}, "conditions": { "options": { "version": 2, "leftValue": "", "caseSensitive": false, "typeValidation": "loose" }, "combinator": "and", "conditions": [ { "id": "c01", "operator": { "type": "boolean", "operation": "equals" }, "leftValue": "={{ $json.ya_confirmo }}", "rightValue": true } ] } }, "typeVersion": 2.2 }, { "name": "🧠 Memoria Conversación WA", "type": "@n8n/n8n-nodes-langchain.memoryBufferWindow", "position": [ -592, 2080 ], "parameters": { "sessionKey": "={{ $('📝 Preparar Prompt IA').item.json.phone }}", "sessionIdType": "customKey", "contextWindowLength": 20 }, "typeVersion": 1.3 }, { "name": "🔍 TG - Buscar Routing", "type": "n8n-nodes-base.httpRequest", "position": [ -1648, 2512 ], "parameters": { "url": "=https://TU_DOMINIO_N8N/api/v1/data-tables/TU_ID_DE_DATA_TABLE/rows", "options": {}, "sendQuery": true, "authentication": "genericCredentialType", "genericAuthType": "httpHeaderAuth", "queryParameters": { "parameters": [ { "name": "filter", "value": "={{ JSON.stringify({type:\"and\",filters:[{columnName:\"phone\",condition:\"eq\",value:$json.phone}]}) }}" } ] } }, "typeVersion": 4.2, "credentials": { "httpHeaderAuth": { "name": "n8n Internal API (self)" } } }, { "name": "🔀 TG - Existe?", "type": "n8n-nodes-base.if", "position": [ -1424, 2512 ], "parameters": { "options": {}, "conditions": { "options": { "version": 1, "leftValue": "", "caseSensitive": true, "typeValidation": "loose" }, "combinator": "and", "conditions": [ { "id": "c1", "operator": { "type": "number", "operation": "gt" }, "leftValue": "={{ $json.data.length }}", "rightValue": 0 } ] } }, "typeVersion": 2.2 }, { "name": "📋 TG - Datos Existentes", "type": "n8n-nodes-base.code", "position": [ -1184, 2400 ], "parameters": { "mode": "runOnceForEachItem", "jsCode": "const phone = $('🔄 Extraer Mensaje WA').item.json.phone;\nconst text = $('🔄 Extraer Mensaje WA').item.json.text;\nconst senderName = $('🔄 Extraer Mensaje WA').item.json.senderName;\nconst row = $json.data[0];\nconst isConfirmation = $('🔄 Extraer Mensaje WA').item.json.isConfirmation;\nreturn { json: { phone, text, senderName, topicId: row.topicId, modoManual: !!row.modoManual, isConfirmation } };" }, "typeVersion": 2 }, { "name": "📌 TG - Crear Topic", "type": "n8n-nodes-base.httpRequest", "position": [ -1184, 2624 ], "parameters": { "url": "=https://api.telegram.org/bot{{ $env.TELEGRAM_BOT_TOKEN }}/createForumTopic", "method": "POST", "options": {}, "jsonBody": "={{ JSON.stringify({ chat_id: TU_CHAT_ID_DE_TELEGRAM, name: $('🔄 Extraer Mensaje WA').item.json.senderName + \" (\" + $('🔄 Extraer Mensaje WA').item.json.phone + \")\" }) }}", "sendBody": true, "specifyBody": "json" }, "typeVersion": 4.2 }, { "name": "💾 TG - Guardar Nueva Fila", "type": "n8n-nodes-base.httpRequest", "position": [ -944, 2624 ], "parameters": { "url": "=https://TU_DOMINIO_N8N/api/v1/data-tables/TU_ID_DE_DATA_TABLE/rows/upsert", "method": "POST", "options": {}, "jsonBody": "={{ JSON.stringify({ filter: { type: \"and\", filters: [{ columnName: \"phone\", condition: \"eq\", value: $('🔄 Extraer Mensaje WA').item.json.phone }] }, data: { phone: $('🔄 Extraer Mensaje WA').item.json.phone, name: $('🔄 Extraer Mensaje WA').item.json.senderName, topicId: $json.result.message_thread_id, modoManual: false }, returnData: true }) }}", "sendBody": true, "specifyBody": "json", "authentication": "genericCredentialType", "genericAuthType": "httpHeaderAuth" }, "typeVersion": 4.2, "credentials": { "httpHeaderAuth": { "name": "n8n Internal API (self)" } } }, { "name": "📋 TG - Datos Nuevos", "type": "n8n-nodes-base.code", "position": [ -704, 2624 ], "parameters": { "mode": "runOnceForEachItem", "jsCode": "const phone = $('🔄 Extraer Mensaje WA').item.json.phone;\nconst text = $('🔄 Extraer Mensaje WA').item.json.text;\nconst senderName = $('🔄 Extraer Mensaje WA').item.json.senderName;\nconst row = Array.isArray($json) ? $json[0] : $json;\nconst isConfirmation = $('🔄 Extraer Mensaje WA').item.json.isConfirmation;\nreturn { json: { phone, text, senderName, topicId: row.topicId, modoManual: false, isConfirmation } };" }, "typeVersion": 2 }, { "name": "🔗 TG - Merge", "type": "n8n-nodes-base.noOp", "position": [ -464, 2512 ], "parameters": {}, "typeVersion": 1 }, { "name": "📤 TG - Reenviar Mensaje", "type": "n8n-nodes-base.httpRequest", "position": [ -224, 2512 ], "parameters": { "url": "=https://api.telegram.org/bot{{ $env.TELEGRAM_BOT_TOKEN }}/sendMessage", "method": "POST", "options": {}, "jsonBody": "={{ JSON.stringify({ chat_id: TU_CHAT_ID_DE_TELEGRAM, message_thread_id: $json.topicId, text: $json.senderName + \": \" + $json.text }) }}", "sendBody": true, "specifyBody": "json" }, "typeVersion": 4.2 }, { "name": "📋 TG - Recombinar", "type": "n8n-nodes-base.code", "position": [ 32, 2512 ], "parameters": { "mode": "runOnceForEachItem", "jsCode": "return { json: $('🔗 TG - Merge').item.json };" }, "typeVersion": 2 }, { "name": "🔀 TG - Modo Manual?", "type": "n8n-nodes-base.if", "position": [ 272, 2512 ], "parameters": { "options": {}, "conditions": { "options": { "version": 1, "leftValue": "", "caseSensitive": true, "typeValidation": "loose" }, "combinator": "and", "conditions": [ { "id": "c1", "operator": { "type": "boolean", "operation": "true", "singleValue": true }, "leftValue": "={{ $json.modoManual }}", "rightValue": true } ] } }, "typeVersion": 2.2 }, { "name": "📲 Telegram Trigger", "type": "n8n-nodes-base.telegramTrigger", "position": [ -1648, 2912 ], "webhookId": "42f615ac-2d75-42e7-97c0-3b443fdd8a55", "parameters": { "updates": [ "message" ], "additionalFields": {} }, "typeVersion": 1.1, "credentials": { "telegramApi": { "name": "Telegram - David WA Manager" } } }, { "name": "🔀 TG - Es Mensaje de Humano?", "type": "n8n-nodes-base.if", "position": [ -1424, 2912 ], "parameters": { "options": {}, "conditions": { "options": { "version": 1, "leftValue": "", "caseSensitive": true, "typeValidation": "loose" }, "combinator": "and", "conditions": [ { "id": "c1", "operator": { "type": "boolean", "operation": "notEquals" }, "leftValue": "={{ $json.message.from.is_bot }}", "rightValue": true }, { "id": "c2", "operator": { "type": "string", "operation": "exists" }, "leftValue": "={{ $json.message.text }}", "rightValue": "" }, { "id": "c3", "operator": { "type": "number", "operation": "exists" }, "leftValue": "={{ $json.message.message_thread_id }}", "rightValue": "" } ] } }, "typeVersion": 2.2 }, { "name": "🔀 TG - Es Comando Reanudar?", "type": "n8n-nodes-base.if", "position": [ -1184, 2912 ], "parameters": { "options": {}, "conditions": { "options": { "version": 1, "leftValue": "", "caseSensitive": true, "typeValidation": "loose" }, "combinator": "and", "conditions": [ { "id": "c1", "operator": { "type": "string", "operation": "startsWith" }, "leftValue": "={{ $json.message.text }}", "rightValue": "/reanudar" } ] } }, "typeVersion": 2.2 }, { "name": "🔍 TG - Buscar por Topic (reanudar)", "type": "n8n-nodes-base.httpRequest", "position": [ -944, 2800 ], "parameters": { "url": "=https://TU_DOMINIO_N8N/api/v1/data-tables/TU_ID_DE_DATA_TABLE/rows", "options": {}, "sendQuery": true, "authentication": "genericCredentialType", "genericAuthType": "httpHeaderAuth", "queryParameters": { "parameters": [ { "name": "filter", "value": "={{ JSON.stringify({type:\"and\",filters:[{columnName:\"topicId\",condition:\"eq\",value:$json.message.message_thread_id}]}) }}" } ] } }, "typeVersion": 4.2, "credentials": { "httpHeaderAuth": { "name": "n8n Internal API (self)" } } }, { "name": "🔀 TG - Encontrado? (reanudar)", "type": "n8n-nodes-base.if", "position": [ -704, 2800 ], "parameters": { "options": {}, "conditions": { "options": { "version": 1, "leftValue": "", "caseSensitive": true, "typeValidation": "loose" }, "combinator": "and", "conditions": [ { "id": "c1", "operator": { "type": "number", "operation": "gt" }, "leftValue": "={{ $json.data.length }}", "rightValue": 0 } ] } }, "typeVersion": 2.2 }, { "name": "✅ TG - Reactivar Bot", "type": "n8n-nodes-base.httpRequest", "position": [ -464, 2768 ], "parameters": { "url": "=https://TU_DOMINIO_N8N/api/v1/data-tables/TU_ID_DE_DATA_TABLE/rows/upsert", "method": "POST", "options": {}, "jsonBody": "={{ JSON.stringify({ filter: { type: \"and\", filters: [{ columnName: \"phone\", condition: \"eq\", value: $json.data[0].phone }] }, data: { phone: $json.data[0].phone, name: $json.data[0].name, topicId: $json.data[0].topicId, modoManual: false }, returnData: true }) }}", "sendBody": true, "specifyBody": "json", "authentication": "genericCredentialType", "genericAuthType": "httpHeaderAuth" }, "typeVersion": 4.2, "credentials": { "httpHeaderAuth": { "name": "n8n Internal API (self)" } } }, { "name": "💬 TG - Confirmar Reactivación", "type": "n8n-nodes-base.httpRequest", "position": [ -224, 2768 ], "parameters": { "url": "=https://api.telegram.org/bot{{ $env.TELEGRAM_BOT_TOKEN }}/sendMessage", "method": "POST", "options": {}, "jsonBody": "={{ JSON.stringify({ chat_id: TU_CHAT_ID_DE_TELEGRAM, message_thread_id: $('🔀 TG - Es Comando Reanudar?').item.json.message.message_thread_id, text: \"✅ Bot reactivado para esta conversación.\" }) }}", "sendBody": true, "specifyBody": "json" }, "typeVersion": 4.2 }, { "name": "🔍 TG - Buscar por Topic (responder)", "type": "n8n-nodes-base.httpRequest", "position": [ -944, 3008 ], "parameters": { "url": "=https://TU_DOMINIO_N8N/api/v1/data-tables/TU_ID_DE_DATA_TABLE/rows", "options": {}, "sendQuery": true, "authentication": "genericCredentialType", "genericAuthType": "httpHeaderAuth", "queryParameters": { "parameters": [ { "name": "filter", "value": "={{ JSON.stringify({type:\"and\",filters:[{columnName:\"topicId\",condition:\"eq\",value:$json.message.message_thread_id}]}) }}" } ] } }, "typeVersion": 4.2, "credentials": { "httpHeaderAuth": { "name": "n8n Internal API (self)" } } }, { "name": "🔀 TG - Encontrado? (responder)", "type": "n8n-nodes-base.if", "position": [ -704, 3008 ], "parameters": { "options": {}, "conditions": { "options": { "version": 1, "leftValue": "", "caseSensitive": true, "typeValidation": "loose" }, "combinator": "and", "conditions": [ { "id": "c1", "operator": { "type": "number", "operation": "gt" }, "leftValue": "={{ $json.data.length }}", "rightValue": 0 } ] } }, "typeVersion": 2.2 }, { "name": "🔒 TG - Activar Modo Manual", "type": "n8n-nodes-base.httpRequest", "position": [ -464, 3008 ], "parameters": { "url": "=https://TU_DOMINIO_N8N/api/v1/data-tables/TU_ID_DE_DATA_TABLE/rows/upsert", "method": "POST", "options": {}, "jsonBody": "={{ JSON.stringify({ filter: { type: \"and\", filters: [{ columnName: \"phone\", condition: \"eq\", value: $json.data[0].phone }] }, data: { phone: $json.data[0].phone, name: $json.data[0].name, topicId: $json.data[0].topicId, modoManual: true }, returnData: true }) }}", "sendBody": true, "specifyBody": "json", "authentication": "genericCredentialType", "genericAuthType": "httpHeaderAuth" }, "typeVersion": 4.2, "credentials": { "httpHeaderAuth": { "name": "n8n Internal API (self)" } } }, { "name": "📱 TG - Enviar a Cliente WA", "type": "n8n-nodes-base.whatsApp", "position": [ -224, 3008 ], "webhookId": "3badd72b-642b-4e3b-98b6-577c8475f995", "parameters": { "textBody": "={{ $('🔀 TG - Es Comando Reanudar?').item.json.message.text }}", "operation": "send", "phoneNumberId": "TU_PHONE_NUMBER_ID_DE_WHATSAPP", "additionalFields": {}, "recipientPhoneNumber": "={{ $json.data[0].phone }}" }, "typeVersion": 1, "credentials": { "whatsAppApi": { "name": "Soyjpprieto - WhatsApp account" } } }, { "name": "📤 TG - Reenviar Respuesta Bot", "type": "n8n-nodes-base.httpRequest", "position": [ 432, 1872 ], "parameters": { "url": "=https://api.telegram.org/bot{{ $env.TELEGRAM_BOT_TOKEN }}/sendMessage", "method": "POST", "options": {}, "jsonBody": "={{ JSON.stringify({ chat_id: TU_CHAT_ID_DE_TELEGRAM, message_thread_id: $('📋 TG - Recombinar').item.json.topicId, text: \"🤖 Bot: \" + $('🤖 Agente IA - Bob').item.json.output }) }}", "sendBody": true, "specifyBody": "json" }, "typeVersion": 4.2 }, { "name": "🔒 Pausar Bot (Escalar)", "type": "@n8n/n8n-nodes-langchain.toolHttpRequest", "position": [ -448, 2208 ], "parameters": { "url": "=https://TU_DOMINIO_N8N/api/v1/data-tables/TU_ID_DE_DATA_TABLE/rows/upsert", "method": "POST", "jsonBody": "={{ JSON.stringify({ filter: { type: \"and\", filters: [{ columnName: \"phone\", condition: \"eq\", value: $('🔄 Extraer Mensaje WA').item.json.phone }] }, data: { phone: $('🔄 Extraer Mensaje WA').item.json.phone, name: $('🔄 Extraer Mensaje WA').item.json.senderName, topicId: $('📋 TG - Recombinar').item.json.topicId, modoManual: true }, returnData: true }) }}", "sendBody": true, "sendHeaders": true, "specifyBody": "json", "toolDescription": "Úsala INMEDIATAMENTE, junto con 'Alertar al Dueño', cuando el cliente pida explícitamente hablar con una persona real o con TU_NOMBRE directamente, o insista más de una vez sin quedar conforme con tus respuestas. No requiere parámetros.", "parametersHeaders": { "values": [ { "name": "Content-Type", "value": "application/json", "valueProvider": "fieldValue" }, { "name": "X-N8N-API-KEY", "value": "={{ $env.N8N_INTERNAL_KEY }}", "valueProvider": "fieldValue" } ] }, "placeholderDefinitions": { "values": [] } }, "typeVersion": 1.1 }, { "name": "🆘 Alertar al Dueño", "type": "@n8n/n8n-nodes-langchain.toolHttpRequest", "position": [ -208, 2208 ], "parameters": { "url": "=https://api.telegram.org/bot{{ $env.TELEGRAM_BOT_TOKEN }}/sendMessage", "method": "POST", "jsonBody": "={{ JSON.stringify({ chat_id: TU_CHAT_ID_DE_TELEGRAM, message_thread_id: $('📋 TG - Recombinar').item.json.topicId, text: \"🆘 URGENTE: \" + $('🔄 Extraer Mensaje WA').item.json.senderName + \" está pidiendo hablar contigo directamente. Por favor responde en este tema.\" }) }}", "sendBody": true, "specifyBody": "json", "toolDescription": "Úsala JUNTO CON 'Pausar Bot (Escalar)' cuando el cliente pida hablar con una persona real o con TU_NOMBRE. Envía una alerta urgente a TU_NOMBRE para que responda personalmente en Telegram. No requiere parámetros.", "placeholderDefinitions": { "values": [] } }, "typeVersion": 1.1 }, { "name": "🔁 Recuperar Datos3", "type": "n8n-nodes-base.code", "position": [ 2304, 800 ], "parameters": { "jsCode": "return $('📦 Extraer Datos Cal.com').item.json;" }, "typeVersion": 2 }, { "name": "¿Faltan menos de 24h?", "type": "n8n-nodes-base.if", "position": [ 1264, 400 ], "parameters": { "options": {}, "conditions": { "options": { "version": 2, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "id": "c01", "operator": { "type": "number", "operation": "lt" }, "leftValue": "={{ new Date($json.start_time_iso).getTime() - Date.now() }}", "rightValue": 86400000 } ] } }, "typeVersion": 2.2 }, { "name": "🤖 Agente IA - Bob", "type": "@n8n/n8n-nodes-langchain.agent", "position": [ -688, 1808 ], "parameters": { "text": "={{ $(\"📝 Preparar Prompt IA\").item.json.userMessage }}", "options": { "systemMessage": "=Eres el asistente virtual y setter experto de TU_NOMBRE (TU_DESCRIPCION_DEL_NEGOCIO).\n\nCONTEXTO DEL CLIENTE:\n- Nombre: {{ $(\"📝 Preparar Prompt IA\").item.json.senderName }}\n- Teléfono (WhatsApp): {{ $(\"📝 Preparar Prompt IA\").item.json.phone }}\n- Cita agendada: {{ $(\"📝 Preparar Prompt IA\").item.json.fechaCita }}\n\nREGLAS DE COMPORTAMIENTO:\n1. Responde SIEMPRE en el idioma del cliente. Sé breve y cálido (máximo 4 líneas por mensaje, salvo cuando debas listar opciones).\n\n2. FLUJO PARA AGENDAR O REAGENDAR (síguelo en este orden exacto, un paso a la vez, sin saltarte ninguno):\n a) Usa la herramienta 'Obtener Slots Disponibles' para consultar los horarios libres. Los horarios que recibas vienen en UTC.\n b) Primero presenta 2-3 opciones de DÍA (sin horas todavía). Espera a que el cliente elija un día.\n c) Cuando el cliente elija el día, pregúntale en qué ciudad o zona horaria está, para poder mostrarle las horas en su hora local. Espera su respuesta antes de continuar.\n d) Con la ciudad/zona horaria que te dio, convierte correctamente los horarios (que están en UTC) a su hora local y presenta 2-3 opciones de HORA ya convertidas a esa zona. Espera a que elija una.\n e) Cuando el cliente confirme día y hora, pídele su nombre completo y correo electrónico (la zona horaria ya la obtuviste en el paso c, no la vuelvas a pedir). Espera a que te dé ambos datos.\n f) Después pídele estas 3 cosas, todas en un solo mensaje para que sea rápido:\n 1. Cuál es la facturación mensual de su negocio — dale estas opciones exactas: '$5.000 USD - $10.000 USD', '$10.001 USD - $15.000 USD', '$15.001 USD - $20.000 USD', '$20.001 USD - $30.000 USD', 'Mas de $30.000 USD'\n 2. Cuánto invierte al mes en anuncios publicitarios — dale estas opciones exactas: 'Entre $1.000 USD a $3.000 USD', 'Entre $3.001 USD a $5.000 USD', 'Entre $5.001 USD a $10.000 USD', 'Entre $10.001 USD a $20.000 USD', 'Mas de $20.000 USD'\n 3. Qué vende o a qué se dedica su negocio (respuesta libre y breve)\n Espera a que te dé los 3 datos. Si el cliente responde con algo que no coincide exactamente con las opciones dadas para facturación o inversión en ads, pídele que elija una de las opciones listadas antes de continuar.\n g) Solo cuando tengas día, hora, nombre completo, correo, zona horaria y los 3 datos del paso f, usa la herramienta 'Crear Reserva Cal.com' con esos datos exactos. El número de teléfono para la reserva NO se lo pidas al cliente: usa el que ya tienes en CONTEXTO DEL CLIENTE (Teléfono WhatsApp).\n h) NUNCA le digas al cliente que su cita 'quedó agendada' o 'confirmada' sin haber llamado a la herramienta 'Crear Reserva Cal.com' Y que la respuesta de esa herramienta contenga explícitamente un identificador de reserva real (un campo como 'uid', 'id' o 'bookingUid' dentro de los datos de una reserva creada). Una respuesta HTTP exitosa por sí sola NO es suficiente evidencia — verifica que el contenido sea realmente una reserva creada, no otro tipo de dato. Si la herramienta falla, da error, o su respuesta no contiene ese identificador de reserva, dile al cliente que hubo un problema técnico y que TU_NOMBRE se lo confirmará personalmente en breve — NUNCA inventes ni asumas que la reserva se creó.\n\n3. Si el cliente pide explícitamente hablar con una persona real o con TU_NOMBRE directamente, o insiste más de una vez sin quedar conforme con tus respuestas (por ejemplo, repite la misma solicitud 3 o más veces), usa AMBAS herramientas 'Pausar Bot (Escalar)' y 'Alertar al Dueño' en ese momento. Después de usarlas, dile al cliente que TU_NOMBRE se pondrá en contacto con él directamente en breve, y NO sigas intentando resolver la solicitud tú mismo a partir de ahí.\n\n3. Si el cliente pregunta sobre servicios → explica que TU_NOMBRE ayuda a TU_CLIENTE_IDEAL con TU_SERVICIO. Si no sabes algo, di que TU_NOMBRE le responderá personalmente.\n4. Si el cliente confirma asistencia a una cita que YA estaba agendada previamente (no una nueva que estés creando tú) → felicítale y recuérdale la fecha.\n5. NUNCA inventes horarios disponibles ni confirmaciones de reserva sin haber consultado la herramienta correspondiente primero y recibido una respuesta real y exitosa." }, "promptType": "define" }, "typeVersion": 1.7 }, { "name": "¿Ya estaba cancelada?", "type": "n8n-nodes-base.if", "position": [ 2416, 944 ], "parameters": { "conditions": { "options": { "version": 2, "leftValue": "", "caseSensitive": true, "typeValidation": "strict" }, "combinator": "and", "conditions": [ { "operator": { "type": "string", "operation": "contains" }, "leftValue": "={{ JSON.stringify($json).toLowerCase() }}", "rightValue": "already" }, { "operator": { "type": "string", "operation": "contains" }, "leftValue": "={{ JSON.stringify($json).toLowerCase() }}", "rightValue": "cancel" } ] } }, "typeVersion": 2.2 }, { "name": "✅ No-op (ya estaba cancelada)", "type": "n8n-nodes-base.noOp", "position": [ 2640, 880 ], "parameters": {}, "typeVersion": 1 }, { "name": "🛑 Error Inesperado - Cancelación", "type": "n8n-nodes-base.stopAndError", "position": [ 2640, 1020 ], "parameters": { "errorType": "errorMessage", "errorMessage": "=Cancelación en Cal.com falló con un error inesperado (no era 'ya cancelada'): {{ JSON.stringify($json) }}" }, "typeVersion": 1 }, { "name": "📓 Notion Log - Mensaje Cliente", "type": "n8n-nodes-base.executeWorkflow", "typeVersion": 1.2, "position": [ -2440, 2010 ], "onError": "continueRegularOutput", "retryOnFail": true, "maxTries": 2, "waitBetweenTries": 2000, "parameters": { "source": "database", "workflowId": { "__rl": true, "value": "TU_ID_DEL_SUBFLUJO_LOGGER", "mode": "id" }, "workflowInputs": { "mappingMode": "defineBelow", "value": { "phone": "={{ $json.phone }}", "name": "={{ $json.senderName }}", "sender": "Cliente", "text": "={{ $json.text }}" } }, "options": { "waitForSubWorkflow": false } }, "disabled": true }, { "name": "📓 Notion Log - Mensaje Bot", "type": "n8n-nodes-base.executeWorkflow", "typeVersion": 1.2, "position": [ 376, 2122 ], "onError": "continueRegularOutput", "retryOnFail": true, "maxTries": 2, "waitBetweenTries": 2000, "parameters": { "source": "database", "workflowId": { "__rl": true, "value": "TU_ID_DEL_SUBFLUJO_LOGGER", "mode": "id" }, "workflowInputs": { "mappingMode": "defineBelow", "value": { "phone": "={{ $('📝 Preparar Prompt IA').item.json.phone }}", "name": "={{ $('🔄 Extraer Mensaje WA').item.json.senderName }}", "sender": "Bot", "text": "={{ $('🤖 Agente IA - Bob').item.json.output }}" } }, "options": { "waitForSubWorkflow": false } }, "disabled": true }, { "name": "📓 Notion Log - Mensaje Humano", "type": "n8n-nodes-base.executeWorkflow", "typeVersion": 1.2, "position": [ -24, 3258 ], "onError": "continueRegularOutput", "retryOnFail": true, "maxTries": 2, "waitBetweenTries": 2000, "parameters": { "source": "database", "workflowId": { "__rl": true, "value": "TU_ID_DEL_SUBFLUJO_LOGGER", "mode": "id" }, "workflowInputs": { "mappingMode": "defineBelow", "value": { "phone": "={{ $json.data[0].phone }}", "name": "={{ $json.data[0].name }}", "sender": "Humano", "text": "={{ $('🔀 TG - Es Comando Reanudar?').item.json.message.text }}" } }, "options": { "waitForSubWorkflow": false } }, "disabled": true }, { "name": "OpenRouter Chat Model", "type": "@n8n/n8n-nodes-langchain.lmChatOpenRouter", "typeVersion": 1, "position": [ -720, 2020 ], "parameters": { "model": "google/gemini-3.6-flash", "options": {} }, "credentials": { "openRouterApi": { "name": "OpenRouter account" } } } ], "connections": { "📊 Registrar Agendamiento": { "main": [ [ { "node": "⏳ Esperar 1 min", "type": "main", "index": 0 } ] ] }, "⏳ Esperar 1 min": { "main": [ [ { "node": "🔍 Verificar si Contactó", "type": "main", "index": 0 } ] ] }, "🔍 Verificar si Contactó": { "main": [ [ { "node": "📝 Analizar Contacto", "type": "main", "index": 0 } ] ] }, "📝 Analizar Contacto": { "main": [ [ { "node": "¿Ya Contactó?", "type": "main", "index": 0 } ] ] }, "¿Ya Contactó?": { "main": [ [ { "node": "🔁 Recuperar Datos", "type": "main", "index": 0 } ], [ { "node": "📱 WA - Confirmación", "type": "main", "index": 0 }, { "node": "📧 Email - Confirmación", "type": "main", "index": 0 } ] ] }, "📱 WA - Confirmación": { "main": [ [ { "node": "🔁 Recuperar Datos", "type": "main", "index": 0 } ] ] }, "⏰ Esperar hasta 24h Antes": { "main": [ [ { "node": "🔍 Buscar en Sheets", "type": "main", "index": 0 } ] ] }, "🔍 Buscar en Sheets": { "main": [ [ { "node": "📝 Extraer Datos 24h", "type": "main", "index": 0 } ] ] }, "📝 Extraer Datos 24h": { "main": [ [ { "node": "¿Ya Confirmó?", "type": "main", "index": 0 }, { "node": "📧 Email - Recordatorio 24h", "type": "main", "index": 0 } ] ] }, "¿Ya Confirmó?": { "main": [ [ { "node": "📱 WA - 24h (Ya Confirmó)", "type": "main", "index": 0 } ], [ { "node": "📱 WA - 24h (Sin Confirmar)", "type": "main", "index": 0 } ] ] }, "📱 WA - 24h (Ya Confirmó)": { "main": [ [ { "node": "🔁 Recuperar Datos1", "type": "main", "index": 0 } ] ] }, "📱 WA - 24h (Sin Confirmar)": { "main": [ [ { "node": "🔁 Recuperar Datos1", "type": "main", "index": 0 } ] ] }, "⏰ Esperar hasta 1h Antes": { "main": [ [ { "node": "🔍 Verificar Sigue Confirmado (1h)", "type": "main", "index": 0 } ] ] }, "📱 WA - Recordatorio 1h": { "main": [ [ { "node": "🔁 Recuperar Datos2", "type": "main", "index": 0 } ] ] }, "⏰ Esperar hasta 15min Antes": { "main": [ [ { "node": "📱 WA - Recordatorio 15min", "type": "main", "index": 0 } ] ] }, "📱 WA - Recordatorio 15min": { "main": [ [ { "node": "📊 Log Final", "type": "main", "index": 0 } ] ] }, "🔄 Extraer Mensaje WA": { "main": [ [ { "node": "🔍 TG - Buscar Routing", "type": "main", "index": 0 }, { "node": "📓 Notion Log - Mensaje Cliente", "type": "main", "index": 0 } ] ] }, "¿Es Confirmación?": { "main": [ [ { "node": "🔍 Buscar Cita en Sheets", "type": "main", "index": 0 } ], [ { "node": "🔍 Buscar Contexto IA", "type": "main", "index": 0 } ] ] }, "🔍 Buscar Cita en Sheets": { "main": [ [ { "node": "📝 Preparar Respuesta", "type": "main", "index": 0 } ] ] }, "📝 Preparar Respuesta": { "main": [ [ { "node": "✅ Actualizar Confirmado + Contactó", "type": "main", "index": 0 } ] ] }, "✅ Actualizar Confirmado + Contactó": { "main": [ [ { "node": "📱 Responder WA Confirmación", "type": "main", "index": 0 } ] ] }, "🔍 Buscar Contexto IA": { "main": [ [ { "node": "📝 Preparar Prompt IA", "type": "main", "index": 0 } ] ] }, "✅ Marcar Contactó WA": { "main": [ [ { "node": "🤖 Agente IA - Bob", "type": "main", "index": 0 } ] ] }, "📝 Preparar Prompt IA": { "main": [ [ { "node": "✅ Marcar Contactó WA", "type": "main", "index": 0 } ] ] }, "📱 WhatsApp Trigger": { "main": [ [ { "node": "🔄 Extraer Mensaje WA", "type": "main", "index": 0 } ] ] }, "📅 Obtener Slots Disponibles": { "ai_tool": [ [ { "node": "🤖 Agente IA - Bob", "type": "ai_tool", "index": 0 } ] ] }, "📅 Cal.com Trigger": { "main": [ [ { "node": "¿Es Reserva Creada?", "type": "main", "index": 0 } ] ] }, "✅ Crear Reserva Cal.com": { "ai_tool": [ [ { "node": "🤖 Agente IA - Bob", "type": "ai_tool", "index": 0 } ] ] }, "📦 Extraer Datos Cal.com": { "main": [ [ { "node": "📊 Registrar Agendamiento", "type": "main", "index": 0 }, { "node": "⏰ Esperar hasta 2h Antes", "type": "main", "index": 0 } ] ] }, "📦 Datos No-Show": { "main": [ [ { "node": "📱 WA - No Show", "type": "main", "index": 0 }, { "node": "📧 Email - No Show", "type": "main", "index": 0 }, { "node": "📓 Notion - Buscar Lead", "type": "main", "index": 0 } ] ] }, "Es No-Show?": { "main": [ [ { "node": "📦 Datos No-Show", "type": "main", "index": 0 } ], [ { "node": "📦 Extraer Datos Cal.com", "type": "main", "index": 0 } ] ] }, "🔁 Recuperar Datos1": { "main": [ [ { "node": "⏰ Esperar hasta 1h Antes", "type": "main", "index": 0 } ] ] }, "🔁 Recuperar Datos2": { "main": [ [ { "node": "⏰ Esperar hasta 15min Antes", "type": "main", "index": 0 } ] ] }, "¿Es Reserva Creada?": { "main": [ [ { "node": "Es No-Show?", "type": "main", "index": 0 } ], [] ] }, "📓 Notion - Buscar Lead": { "main": [ [ { "node": "📓 Notion - Marcar No-show", "type": "main", "index": 0 } ] ] }, "⏰ Esperar hasta 2h Antes": { "main": [ [ { "node": "🔍 Buscar en Sheets (2h)", "type": "main", "index": 0 } ] ] }, "🔍 Buscar en Sheets (2h)": { "main": [ [ { "node": "📝 Verificar Confirmación 2h", "type": "main", "index": 0 } ] ] }, "📝 Verificar Confirmación 2h": { "main": [ [ { "node": "¿Sigue Sin Confirmar?", "type": "main", "index": 0 } ] ] }, "¿Sigue Sin Confirmar?": { "main": [ [ { "node": "❌ Cancelar Reserva Cal.com", "type": "main", "index": 0 } ] ] }, "📓 Notion - Buscar Lead (Cancelación)": { "main": [ [ { "node": "📓 Notion - Marcar Cancelado", "type": "main", "index": 0 } ] ] }, "🔍 Verificar Sigue Confirmado (1h)": { "main": [ [ { "node": "📝 Sigue Confirmado 1h", "type": "main", "index": 0 } ] ] }, "📝 Sigue Confirmado 1h": { "main": [ [ { "node": "¿Sigue Confirmado?", "type": "main", "index": 0 } ] ] }, "¿Sigue Confirmado?": { "main": [ [ { "node": "📱 WA - Recordatorio 1h", "type": "main", "index": 0 } ], [] ] }, "🧠 Memoria Conversación WA": { "ai_memory": [ [ { "node": "🤖 Agente IA - Bob", "type": "ai_memory", "index": 0 } ] ] }, "🔍 TG - Buscar Routing": { "main": [ [ { "node": "🔀 TG - Existe?", "type": "main", "index": 0 } ] ] }, "🔀 TG - Existe?": { "main": [ [ { "node": "📋 TG - Datos Existentes", "type": "main", "index": 0 } ], [ { "node": "📌 TG - Crear Topic", "type": "main", "index": 0 } ] ] }, "📋 TG - Datos Existentes": { "main": [ [ { "node": "🔗 TG - Merge", "type": "main", "index": 0 } ] ] }, "📌 TG - Crear Topic": { "main": [ [ { "node": "💾 TG - Guardar Nueva Fila", "type": "main", "index": 0 } ] ] }, "💾 TG - Guardar Nueva Fila": { "main": [ [ { "node": "📋 TG - Datos Nuevos", "type": "main", "index": 0 } ] ] }, "📋 TG - Datos Nuevos": { "main": [ [ { "node": "🔗 TG - Merge", "type": "main", "index": 0 } ] ] }, "🔗 TG - Merge": { "main": [ [ { "node": "📤 TG - Reenviar Mensaje", "type": "main", "index": 0 } ] ] }, "📤 TG - Reenviar Mensaje": { "main": [ [ { "node": "📋 TG - Recombinar", "type": "main", "index": 0 } ] ] }, "📋 TG - Recombinar": { "main": [ [ { "node": "🔀 TG - Modo Manual?", "type": "main", "index": 0 } ] ] }, "🔀 TG - Modo Manual?": { "main": [ [], [ { "node": "¿Es Confirmación?", "type": "main", "index": 0 } ] ] }, "📲 Telegram Trigger": { "main": [ [ { "node": "🔀 TG - Es Mensaje de Humano?", "type": "main", "index": 0 } ] ] }, "🔀 TG - Es Mensaje de Humano?": { "main": [ [ { "node": "🔀 TG - Es Comando Reanudar?", "type": "main", "index": 0 } ], [] ] }, "🔀 TG - Es Comando Reanudar?": { "main": [ [ { "node": "🔍 TG - Buscar por Topic (reanudar)", "type": "main", "index": 0 } ], [ { "node": "🔍 TG - Buscar por Topic (responder)", "type": "main", "index": 0 } ] ] }, "🔍 TG - Buscar por Topic (reanudar)": { "main": [ [ { "node": "🔀 TG - Encontrado? (reanudar)", "type": "main", "index": 0 } ] ] }, "🔀 TG - Encontrado? (reanudar)": { "main": [ [ { "node": "✅ TG - Reactivar Bot", "type": "main", "index": 0 } ], [] ] }, "✅ TG - Reactivar Bot": { "main": [ [ { "node": "💬 TG - Confirmar Reactivación", "type": "main", "index": 0 } ] ] }, "🔍 TG - Buscar por Topic (responder)": { "main": [ [ { "node": "🔀 TG - Encontrado? (responder)", "type": "main", "index": 0 } ] ] }, "🔀 TG - Encontrado? (responder)": { "main": [ [ { "node": "🔒 TG - Activar Modo Manual", "type": "main", "index": 0 } ], [] ] }, "🔒 TG - Activar Modo Manual": { "main": [ [ { "node": "📱 TG - Enviar a Cliente WA", "type": "main", "index": 0 } ] ] }, "📱 Responder WA (IA)": { "main": [ [ { "node": "📤 TG - Reenviar Respuesta Bot", "type": "main", "index": 0 }, { "node": "📓 Notion Log - Mensaje Bot", "type": "main", "index": 0 } ] ] }, "🔒 Pausar Bot (Escalar)": { "ai_tool": [ [ { "node": "🤖 Agente IA - Bob", "type": "ai_tool", "index": 0 } ] ] }, "🆘 Alertar al Dueño": { "ai_tool": [ [ { "node": "🤖 Agente IA - Bob", "type": "ai_tool", "index": 0 } ] ] }, "❌ Cancelar Reserva Cal.com": { "main": [ [ { "node": "🔁 Recuperar Datos3", "type": "main", "index": 0 } ], [ { "node": "¿Ya estaba cancelada?", "type": "main", "index": 0 } ] ] }, "🔁 Recuperar Datos3": { "main": [ [ { "node": "📱 WA - Cancelación", "type": "main", "index": 0 }, { "node": "📧 Email - Cancelación", "type": "main", "index": 0 }, { "node": "📓 Notion - Buscar Lead (Cancelación)", "type": "main", "index": 0 } ] ] }, "🔁 Recuperar Datos": { "main": [ [ { "node": "¿Faltan menos de 24h?", "type": "main", "index": 0 } ] ] }, "¿Faltan menos de 24h?": { "main": [ [ { "node": "🔁 Recuperar Datos1", "type": "main", "index": 0 } ], [ { "node": "⏰ Esperar hasta 24h Antes", "type": "main", "index": 0 } ] ] }, "🤖 Agente IA - Bob": { "main": [ [ { "node": "📱 Responder WA (IA)", "type": "main", "index": 0 } ] ] }, "¿Ya estaba cancelada?": { "main": [ [ { "node": "✅ No-op (ya estaba cancelada)", "type": "main", "index": 0 } ], [ { "node": "🛑 Error Inesperado - Cancelación", "type": "main", "index": 0 } ] ] }, "📱 TG - Enviar a Cliente WA": { "main": [ [ { "node": "📓 Notion Log - Mensaje Humano", "type": "main", "index": 0 } ] ] }, "OpenRouter Chat Model": { "ai_languageModel": [ [ { "node": "🤖 Agente IA - Bob", "type": "ai_languageModel", "index": 0 } ] ] } }, "settings": { "executionOrder": "v1", "timezone": "America/Edmonton" } }